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We proudly offer a 1-Year Unlimited Warranty on all products from the date of purchase.

Warranty Coverage Includes: Replacement of any defective parts or products & Unlimited claims within the warranty period.

Welcome to the Cruiser Cartel online store. These Terms and Conditions govern your use of our website https://cruisercartel.com.au/ and your purchase of any products offered through the Site. By accessing or using our Site, you agree to be bound by these Terms. Please read them carefully before making a purchase.

General Information

1. https://cruisercartel.com.au/ Specializes in selling accessories and parts for Land Cruiser vehicles.
1.2. We are an independent retailer and are not affiliated with, endorsed by, or sponsored by Toyota Motor Corporation or any of its subsidiaries.
1.3. All prices are listed in $AUD and include applicable taxes unless stated otherwise.

Orders and Payments

1. By placing an order, you agree that all information provided (including shipping and billing details) is accurate and complete.
2. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or incorrect pricing.
3. Payments are accepted via SHOP payments, credit card, PayPal, Afterpay.
4. Full payment must be received before an order is processed or shipped.

Shipping and Delivery

1. We offer nationwide Shipping.
2. Delivery times may vary depending on location and product availability. Estimated delivery dates are provided as a guide only.
3. We are not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.
4. Risk of loss or damage passes to you upon delivery of the Products.

Returns and Refunds

1. We accept returns for defective or damaged products within 30 days of delivery.
2. To initiate a return, please contact us at Admin@cruisercartel.com.au with your order number and a description of the issue.
3. Returned items must be unused, in original packaging, and accompanied by proof of purchase.
4. Refunds (if applicable) will be processed to your original payment method once the returned item is received and inspected.
5. Shipping costs are non-refundable unless the product is found to be defective or shipped in error.

 1-Year Unlimited Warranty

1. All Products purchased from Cruiser Cartel come with a 1-year unlimited warranty covering manufacturing defects and material failures under normal use conditions.
2. The warranty period begins from the date of purchase.
3. Warranty claims must be submitted with proof of purchase and photos or evidence of the defect.
4. This warranty does not cover:

• Damage caused by improper installation, misuse, accidents, modifications, or normal wear and tear.
• Cosmetic damage (e.g., scratches, fading, corrosion).
• Products used for commercial or competition purposes.
• Damage resulting from improper maintenance or neglect.

5. We reserve the right to repair, replace, or issue a store credit at our discretion.
6. Shipping costs for warranty claims may be the responsibility of the customer, depending on the nature of the issue.

Product Information and Compatibility

1. While we strive for accuracy, product descriptions, photos, and compatibility information may occasionally contain errors.
2. It is your responsibility to ensure that the product is compatible with your specific vehicle model and year.
3. We are not liable for incorrect orders resulting from incompatibility.

Limitation of Liability

1. To the fullest extent permitted by law, Cruiser Cartel shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use or inability to use our Products or Site.
2. Our total liability for any claim shall not exceed the amount paid by you for the Product in question.

 Intellectual Property

1. All content on our Site, including images, logos, text, and product descriptions, is the property of ,Cruiser Cartel or its content suppliers.
2. You may not reproduce, distribute, or use our materials without prior written consent.

 Privacy

1. Your personal information is collected and processed in accordance with our Privacy Policy.
2. We do not share your information with third parties except as necessary to process your order or comply with legal obligations.

 Changes to Terms

1. We may update these Terms at any time without prior notice.
2. Continued use of our Site after such changes constitutes your acceptance of the new Terms.

Here at Cruiser Cartel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website https://cruisercartel.com.au/ or purchase products from us.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

Information We Collect

We collect personal information that you provide directly to us and information automatically collected through your interaction with our Site.

 Information You Provide

When you use our Site, make a purchase, or contact us, we may collect:

• Full name.
• Shipping and billing address.
• Email address.
• Phone number.
• Payment information (processed securely through our payment providers).
• Order history and preferences.
• Product reviews or inquiries you submit.

We use cookies and similar tracking technologies to improve your browsing experience. You can disable cookies in your browser settings, though some parts of our Site may not function properly.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about orders, products, and promotions.
• To provide customer support and warranty services.
• To improve our Site, products, and customer experience.
• To prevent fraud and ensure the security of transactions.
• To comply with legal and regulatory obligations.

We will not sell or rent your personal information to third parties.

 How We Share Your Information

We only share your data with trusted third parties where necessary to operate our business, including:

• Payment processors (for secure payment transactions)
• Shipping and logistics partners (for product delivery)
• Email and marketing service providers (for order updates and promotions, if you’ve opted in)
• IT and analytics providers (for website performance and improvement)

All third-party partners are required to protect your information and only use it for legitimate business purposes on our behalf.

Marketing and Communication Preferences

We may send you marketing emails about new products, special offers, or updates.
You can opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in our emails, or
• Contacting us at [support@yourstorename.com]

We will still send transactional or service-related emails necessary to process your orders.

 Data Storage and Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.
Your data is stored securely on encrypted servers and is only accessible by authorized personnel.

Although we strive to protect your data, no online transmission is completely secure. You acknowledge that you provide your information at your own risk.

 Retention of Information

We retain your personal data for as long as necessary to:

• Fulfill the purposes for which it was collected.
• Comply with legal or accounting requirements.
• Resolve disputes and enforce our agreements.

Once your data is no longer needed, we securely delete or anonymize it.

 Your Rights

Depending on your location, you may have the right to:

• Access and obtain a copy of your personal data.
• Correct or update inaccurate information.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for marketing communications.
• Object to or restrict certain types of processing.

To exercise your rights, please contact us at https://cruisercartel.com.au/  We may request verification of your identity before responding.

 Cookies and Tracking Technologies

Our Site uses cookies to:

• Enable basic website functionality
• Analyze traffic and improve performance.
• Remember preferences and shopping cart items.

You can control cookie settings in your browser, but disabling them may limit your experience on our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these external sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our Site is not intended for use by individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us, and we will delete it promptly.

 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Continued use of our Site after such changes constitutes your acceptance of the revised policy.

 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
📧 Email: Admin@cruisercartel.com.au